Writing Effective E–Mail: Improving your Electronic Communication
Management and Soft Skills
Time:
1 Day
VILT
£270.00
Download our Course Content PDF
DOWNLOAD NOWWhat you’ll Learn
- Review workplace e-mail risks and learn strategies for writing safe and secure e-mail to keep the organization in business and out of court.
- Explore the role clear and concise e-mail plays in positioning both employees and organizations before internal and external audiences.
- Explore strategies for writing persuasive e-mail messages that are opened and acted upon—not ignored and deleted—by readers.
- Learn technological tools and common-sense techniques to help senders and receivers successfully manage, organize, and transmit their e-mail.
Description
E-mail is more prevalent today than ever before. Its instantaneous nature makes it a convenient, time-saving tool for businesses. However, it is also more important than ever to take the time to write messages that are secure as well as clear and error-free. The course places emphasis on how to avoid workplace disasters such as lost sales, customer-service nightmares–and in the worst cases, lawsuits, and financial losses–triggered by careless or poorly written e-mail.
Requirements
There are no requirements for this course.
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