Face to Face Communication, Human Connections in a Tech-Driven World

Management and Soft Skills

Time:

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What you’ll Learn

Description

Even as technology has allowed us to connect with an ever-expanding global network through the click of a mouse, face-to-face communication is still as important as ever. Improving one’s in-person communication may seem nonessential and downright quaint in this computerized age, yet many workplace situations, often those involving conflict, feelings, or other sensitive issues, still demand human contact. Face-To-Face Communication explores why personal contact remains the most powerful type of human interaction and what readers can do to improve their skills to become excellent communicators.

Requirements

There are no prerequisites for this course.

Modules in this Course

Module 1: Face the Facts

- Recognize Face-to-Face Impact

- Appreciate the Advantages

- Understand the Behaviours

- Conquer Your Fears

- Factor in Personality Preferences

- Value the Unspoken

- Be Aware of Your Body Language

- Check Your Physical Appearance

- Take Advantage of Your Voice

- Watch the Clock

- Consider Spatial Arrangements

- Realize Your Words Have Impact

- Create a Positive Impression

- Phrase Your Words for a Business Context

- Update Your Language

- Enhance Your Listening Ability

- Give Nonverbal Feedback

- Delay Your Response

- Paraphrase and Clarify

- Affirm the Speaker's Feelings

- Suggest Options

- Adapt Face-to-Face Strengths to Other Communication

- Respect Cross-Cultural Preferences

- Gesture with Care

- Learn Language Differences

- Avoid Idiomatic Speech

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