Coaching Skills for Leaders: Helping Others Reach Their Full Potential

Management and Soft Skills

Time:

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What you’ll Learn

Description

Organizations today are recognizing the need to retain managers who are also coaches — leaders and teachers who can motivate people to do their best, provide encouragement and moral support, and give positive feedback to help others improve. This book will help you build your coaching skills by showing you how to help others learn from their mistakes, how to use feedback to reinforce desirable behaviour’s, how to motivate different types of people, and how to caringly confront problem behaviors. Inspire others to learn, grow, and develop, and build a more loyal and committed workforce.

Requirements

There are no requirements for this course.

Modules in this Course

Module 1: Observing Behaviour as a Prelude to Coaching

- Managing the Walking Around.

- Fostering Mutual Trust and Respect.

- Deeming Observation as Part of the Job.

- Allaying Other Concerns About Observing.

- Who to Look for in Your Observations.

- The Human Need for Affection.

- Following a Training Methodology.

- Understanding Perception Systems.

- Relating Perception System to Learning Styles.

- Coaching Others to Learn from Their Mistakes.

- A Five-step Approach

- Setting Goals for What to Teach.

- Following a Training Methodology

- Understanding Perception Problems.

- Relating Perception System to Learning Style.

- Coaching Others to Learn from their Mistakes.

- A Five-step Approach.

- Improve Listening Skills.

- Identifying Common Listening Responses.

- Being an Active Listener.

- Evaluating Active Listening Responses.

- Three Cs of Good Communication.

- The Role of Empathy in Active Listening.

- Dispelling concerns About Paraphrasing.

- Determining When to Get Involved in Problem Solving.

- Facilitating a Solutions with Others Involved.

- Inducing changes in Problem Behaviour.

- Formulating Caring Confrontation.

- Dealing with Defensive Responses.

- Investing Time and Energy to Coach Others.

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