Business Etiquette and Professionalism

Management and Soft Skills

Time:

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What you’ll Learn

Description

This course will teach you the fundamentals of business etiquette. Learn how to build relationships, create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette. In addition, this course teaches students the appropriate behaviour and etiquette when using the Internet, in daily communications, and in meetings. Learn how to handle ethical dilemmas and personal issues, become a good conversationalist, and be courteous when communicating. Students will also examine and understand the appropriate etiquette for business meals and functions, as well as how to be a courteous traveller – at home or abroad.

Requirements

There are no requirements for this course.

Modules in this Course

Module 1 : Principles of Profession Behaivour al

- Always Be Your Best

- Meetings and Greetings

- Sending Social Invitations to Business Associates

- Interviewing

- Before the Interview

- In the Waiting Room

- During the Interview

- After the Interview

- Job Fair Interviews

- Voicemail

- Cell phones

- Email

- Defining the Challenge

- Five Steps to Dealing with Diversity

- Guidelines for Managing Diverse Relationships

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