Process Improvement: Enhancing Your Organization’s Effectiveness
Management and Soft Skills
Time:
1 Day
VILT
£270.00
Download our Course Content PDF
DOWNLOAD NOWWhat you’ll Learn
- Define and Explain Process Improvement.
- Discuss the role of Workers in Process Improvement.
- Present Process Improvement Techniques.
Description
The critical skills outlined in this course will teach you to quickly grasp what process improvement is all about, learn specific tools and techniques applicable to every business, understand what needs changing and create a process map, and implement changes and measure their effectiveness. You know that you want things to change, but you are struggling to know how and where to begin your efforts to change and improve.
Requirements
There are no requirements for this course.
Modules in this Course
- The Concept is Simple!
- How Process Improvement Fits in With Other Ways to Improve.
- The Process Improvement Survey.
- Your Challenge is Clear! Work Your Problem.
- The Customer is #1.
- Getting Customer Feedback.
- Expanding the role of the Internal Customer.
- The Next Most Important Person.
- Find Processes that Need Improvement.
- Plan for Your Success.
- Measurement.
- How Good is Good?
- Project Planning.
- The As-Is Process. Where to Begin.
- Create Your Own Process Map.
- Identity Those Pesky Problem Areas.
- Selecting Your Options.
- Come Up with Effective Options.
- Plan Your Implementation.
- If nothing Has Changed, You Missed the Mark!
- Implementation: What to Expect at This Phase.
- Getting Changes to Stick.
- Work the “Four P’s”.
- Help!
- How to Make This a Continual Process.
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