E-mail Etiquette
Management and Soft Skills
Time:
1 Day
VILT
£270.00
Download our Course Content PDF
DOWNLOAD NOWWhat you’ll Learn
- Review the basics of spelling, punctuation, and usage.
- Understand practical principles for sharpening your writing style.
- Explore ways to improve business memos, emails, and letters.
- Learn about writing bad news and writing to persuade.
- Understand personality types to improve business communication.
Description
This course introduces you to the world of effective emailing. Create more engaging presentations, more actionable e-mails, and more persuasive memos. The need for sharp writing skills in business is greater today than ever before. We’re surrounded by mountains of text on our virtual and actual desktops every day. Learn how to choose the most powerful words and write the most effective documents to give yourself a much-needed edge.
Requirements
There are no requirements for this course.
Modules in this Course
- Mastering Spelling, Punctuation, and Usage
- Six Tips for Better Spelling
- Punctuation Pointers
- Part Summary
- Topic A: E-mail Characteristics
- Topic B: E-mail Programs
- Topic C: When to use E-mail
- Topic D: Writing an E-mail Message
- Topic A: Company Policies
- Topic B: Copyright Laws, Viruses, and Liability
- Topic A: Features of an E-mail Program
- Topic B: Securing E-mail
- Topic A: Message Headers
- Topic B: E-mail Message Body
- Topic A: E-mail Recipients
- Topic B: Message Management
- Topic A: Netiquette Style
- Topic B: Emoticons and Abbreviations
- Topic A: Online Communication
- Topic B: Language and Punctuation
- Topic C: Efficient Writing Habits
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